Passage Health Raises $8M to Advance Its Position in ABA Tech
A thoughtful platform play with potential long-term impact
The ABA technology market is crowded. With a surge of investment and innovation in recent years, it’s become harder to distinguish which platforms are meaningfully solving problems for providers — and which are just adding noise.
That’s why Telescope’s $8 million Series A investment in Passage Health is worth noting. Not just because of the funding itself, but because of what it signals: a bet on building something that supports real operational scale, grounded in the practical needs of ABA organizations.
🔍 What Passage Is Doing Differently
In a conversation with CEO Bill White, what stood out wasn’t a flashy feature or AI pitch — it was a product philosophy focused on usability, reliability, and thoughtful workflow design.
A few things providers consistently point to:
Clean, intuitive UI that often requires little to no training.
Strong reliability — infrastructure designed to minimize downtime and disruption.
True integration of clinical and practice management tools, reducing the friction seen in many stitched-together systems.
They’ve also invested early in workflow automation tools — including a pre-billing readiness layer that helps ensure claims can be submitted cleanly the first time. These types of capabilities reflect a focus on operational excellence, not just feature checklists.
🧬 Phenotyping: A Quiet but Powerful Bet
What excites me most, though, is Passage’s early alignment with phenotyping-based care models, particularly through their work with Frontera Health. While phenotyping is still in its early stages, its potential to redefine how care is delivered — and measured — could be the game changer the ABA field has been waiting for.
If a new care model takes root that enables more precise, outcomes-driven therapy, it could fundamentally shift the expectations around practice management software. The entrenched platforms — many of which were built around older delivery models — may struggle to adapt. In contrast, Passage appears to be embedding phenotyping into its DNA, positioning itself not just as a better tool for today’s workflows, but as a strategic partner in tomorrow’s care delivery.
📈 A Platform That Grows With You
Passage’s platform is currently used by over 160 providers, including both fast-growing startups and established multi-site organizations. What I appreciate most is that they’re not trying to be everything to everyone. Instead, they’re building a stable, modern foundation that supports providers as they scale — from initial growth to more complex operational needs.
They’ve also begun exploring ways to unify data across clinical, billing, and operations — not by overreaching, but by enabling better decisions with cleaner workflows and integrated insight.
🧭 What’s Next
I’ll be working with Passage to highlight a provider in an upcoming Operator Spotlight, ideally one that showcases how the platform has supported real growth and operational clarity. If your organization has seen meaningful change since switching to Passage, I’d love to hear your story.
Because in a field where every platform promises transformation, the ones worth watching are those that quietly deliver it — and are ready for what’s next.